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Accessible Information
1. If you've had difficulty accessing information from the City (digital or print formats), what were the barriers?

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Outdoor Public Spaces
2. How would you rate accessibility in outdoor public spaces such as parks and playgrounds?

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3. What accessibility features would make it easier for you to access and enjoy outdoor parks and playgrounds?

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Conventional Transit
4. How often do you use conventional transit service (regular bus service)?

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5. How would you rate the accessibility features of conventional transit services (regular bus service)? For example, ramp, handrails, call out system for upcoming bus stops.

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Parabus Transit
6. How often do you use Parabus service?

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7. How can the accessibility of the Parabus service be improved?

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Accessible/Barrier-Free Parking
8. How well do the new on-street accessible/barrier-free parking spaces work for you? Please comment:

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9. Thinking of Municipal parking lots and City facilities, how well does accessible/barrier-free parking meet your needs ?

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10. Why, or why not, do the accessible parking spaces meet your needs?

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Customer Service
11. If you have interacted with City staff, how would you rate the accessibility of your customer service experience?

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Priorities
12. What areas should the City prioritize in the next Accessibility Plan?
Rank each category below where 1 is most important, and 7 is least important.

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13. Explain why you think your highest-ranked areas should be the City's top priorities.

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City's Multi-Year Accessibility Plan (Optional)
14. How familiar are you with the City's Multi-Year Accessibility Plan?

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15. Do you have any other accessibility related comments, suggestions, or experiences you'd like to share about City services or facilities?

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About You (Optional)
16. Do you give permission for someone from the City to contact you about your feedback? If so, please leave your name and preferred contact details (phone or email) below.

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17. Please share your Postal Code

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18. How do you identify? Choose all that apply.

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